Privacy Policy

1. Information We Collect

We collect the following types of data:

a. Account Information: When you register for an account or log in via Discord OAuth, we collect your Discord user ID, username, email address, and avatar. This information is used to authenticate your account and provide personalized services.

b. Server Information: When you add BetterTok to your Discord server, we collect the server ID, server name, and channel configurations you set up.

c. TikTok Live Stream Data: If you connect your TikTok account, we retrieve and process live stream data including chat messages, gift transactions, viewer counts, usernames of live stream participants, and engagement metrics during your live streams.

d. Server Access Logs: We automatically collect and store information in server access logs, including IP addresses, browser information, device information, and timestamps.

e. Payment Information: When you purchase a subscription, payment information is processed by our third-party payment processor. We do not store your full credit card details on our servers.

2. How We Use Your Information

We use your information for the following purposes:

a. Service Provision: To authenticate your account, sync your TikTok Live status with Discord, provide real-time notifications, generate analytics, and deliver the features you request.

b. Communication: To send you updates, service announcements, and support responses. You can opt out of non-essential communications at any time.

c. Analytics and Insights: To process TikTok live stream data for generating reports, statistics, Points tracking, and other features offered by BetterTok.

d. System Administration: To monitor system performance, troubleshoot issues, detect security threats, and improve our services.

e. Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Discord OAuth

When you log in to BetterTok using Discord OAuth, we collect and use the following information from your Discord account:

• Your Discord user ID
• Your username and discriminator
• Your email address
• Your avatar
• Server membership information (for servers where BetterTok is added)

We use this information solely for authenticating your identity, verifying server ownership, and providing our services. We do not post messages on your behalf or access private messages.

4. Data Storage and Retention

Your data is stored securely on our servers and with trusted third-party infrastructure providers. We retain your data for as long as your account is active or as needed to provide services. Analytics data, chat logs, and gift history are retained to provide historical insights. You may request deletion of your data at any time.

5. Data Security

We take the security of your data seriously and implement reasonable and appropriate measures to protect your personal information, including:

• Encrypted data transmission using HTTPS/TLS
• Secure authentication with Discord OAuth
• Rate limiting and abuse prevention
• Regular security monitoring and audits
• Access controls and server ownership verification

However, no data transmission over the internet or storage method can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may, however, share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our services (e.g., hosting, payment processing, analytics).
• Legal Obligations: When required by law, in response to legal process, or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

7. Third-Party Services

BetterTok integrates with third-party services including Discord and TikTok. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Data Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of certain data collection or communications.

To exercise these rights, please contact us at [email protected].

9. Children's Privacy

BetterTok is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using BetterTok, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by other means as required by applicable law. Your continued use of BetterTok after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].